Launching of INDIBA’s new e-commerce platform and website in Spain

The INDIBA Group, a world leader in radiofrequency and laser technology, is pleased to announce the launch of two exciting projects that mark a milestone in its commitment to deliver exceptional customer experiences.

The new website, INDIBA.com, and e-commerce platform, My INDIBA App, offer a number of innovative features that will drive customer satisfaction and ease of purchase. These launches are testament to INDIBA’s constant evolution to improve the lives of its customers and consolidate its position as a market leader.

My INDIBA App e-commerce platform – Convenient and personalized shopping

INDIBA presents its advanced e-commerce platform within the My INDIBA application, available to all customers in Spain (except Canary Islands, Ceuta and Melilla). This platform offers a personalized user experience and a series of advantages for customers:

• Improve the commercial offer: Easily discover new products compatible with your device and your needs.
• Shop 24 hours a day, 7 days a week: Buy INDIBA products whenever and wherever you want.
• Automated logistics platform: Streamlines delivery times for a faster and more efficient experience.
• Track orders and digital documents: Access digital delivery notes and invoices in your online store account.

Remco Schmitz, CEO of INDIBA Group’s e-commerce platform, says: “96% of customers say that customer service is important when choosing a brand (Source: Forbes). For many, shopping is not just about the product, it’s about the experience. By developing our e-commerce platform, we have given our customers the ability to shop how and when they want, with personalized product suggestions and a seamless checkout process.”

Carles Janer, COO of INDIBA Group, says, “The efforts of a cross-functional team have enabled us to reach this milestone. Our new fully automated logistics platform will speed up delivery times and improve the customer experience”.

New INDIBA.com website – Explore innovation and success!

The new INDIBA.com website embodies the vision and evolution of the INDIBA & K-Laser brand. Designed to offer an exceptional user experience, the website introduces key features:

• Renewed product showcase: The website features a revamped product showcase that includes detailed specifications, features and benefits of INDIBA and K-Laser products. Visitors can explore the brand’s full range of products.
• News, training and events: Stay informed about INDIBA’s latest news, products, launches and events. Our calendar of webinars, conferences and training courses will keep you up to date.
• Regional relevance, multilingual support: To serve our key markets around the world, we offer content tailored to regional needs and multilingual support to reach a diverse audience.

Jefferson Moutinho , INDIBA Group Marketing Manager comments “This is a positive step in the positioning of the INDIBA Group. Studies show that 94% of online first impressions of a brand are related to the website design (Source: WebFX), so it is imperative that we show ourselves as the brand we are today and offer informative content to meet the needs of our customers.”

These exciting projects, the INDIBA.com website and the My INDIBA App e-commerce platform, demonstrate INDIBA’s commitment to delivering an exceptional customer experience. Join us on this exciting journey and discover what INDIBA has in store for the future.

For more information and to download the application, visit www.indiba.com.

About INDIBA

INDIBA, based in Barcelona and Treviso, is a world leader in physiotherapy, aesthetic medicine, aesthetics, beauty and veterinary solutions. The company is known worldwide for its scientific research over the past 40 years and the incredible range of treatments that this research has improved and made possible. Last year, INDIBA merged with K-Laser, opening up the development of new technologies and expanding the company’s product portfolio, research and medical indications and geographical presence. It has 7 key divisions: Aesthetics, Beauty, Rehabilitation, Sports, Intimate, Pharma and Animal Health.

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For more information, please contact

Jefferson Moutinho

[email protected]

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María Guijarro
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